Changes to the Terms and Conditions
Minimum age requirement
In order to become a member and use the iptvlux services, you must be 18 years old or older.
Quality of streams
A perfect viewing experience relies upon your network access and device capabilities. The elements will be based on your location, internet capacity, the quantity of devices connected to the same network, the content you have chosen, and the configuration of the device you are using.Subsequently, iptvlux can't make any guarantees about the content in these regards. Please note sharing a subscription will result in permanent suspension or device ban.
VPN or Proxy usage
Using a VPN or proxy servers is not allowed while connecting to our servers and will result in permanent suspension.
Accuracy of information
All the data you submit to our database must be accurate and updated. Please keep your login and password information safe. You are responsible for all utilization of your account.
In order to access the services, you must use devices that meet the system and compatibility prerequisites that we establish in our Setup page.
Sharing a subscription
Sharing a subscription is not permitted. You can only have one active stream open at any given time. However, by purchasing extra connections, you can watch on multiple devices at the same time.
In order to make a purchase, you will need to follow the ordering procedures described via the service. Pricing details for products and the procedures for payment and delivery are displayed via the service, and are subject to change without notice.
Suspension and downtime
In extension of our rights to end or suspend your access delineated above, you acknowledge that: your access and usage of the services might be suspended for the length of any sudden or unscheduled downtime or unavailability of any portion or all of the services for any reason. All correspondences and notice to be made or offered in understanding with this Agreement ought to be in the English language. We maintain all authority to instantly end or limit your use of the services or access to content at any time, without notice or liability, if iptvlux determines that you have breached these Terms, disregarded any law, rule, or regulation.
Cancelation and Refund Policy
We want to ensure that you are 100% happy with your purchase. If you have any technical or sales queries, do not hesitate to contact us. However, if you feel the service you purchased are not the best fit for your requirements and you attempted to resolve issues with our support staff, we want to make things right. Although we’d love to know where things went wrong, or how we can improve, follow the steps below for a full refund within 7 days of your date of purchase. Also, note that we make every attempt to process the refund as quickly as possible. But our payment processor or your financial institution can take up to 21 days for the refund to reflect in your bank account/card.
Once you requested a refund you can’t subscribe again to our service at any time in the future.
Information Collection And Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:
- Email address
- First name and last name
We may use your personal information to send you promotional Emails and listing promotions or events related to our service.